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FAQ
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How our Sunshine Ionizer WorksIonizers kill bacteria and algae in your pool. The ionizer electrodes have a small DC voltage applied to them which forces ions to pass from one electrode to the other. The ions are caught up in the water as they pass between the electrodes. These ions attack and kill the bacteria and algae in your pool or spa. To maintain clean, clear water all you need to do is maintain a low .2 ppm of chlorine or .4 ppm of bromine in your pool or spa. This is only 1/10th the amount of sanitizer level required without an ionizer. So, stop swimming or relaxing in harsh expensive chemicals and enjoy the spring like water of an ionized pool with the Sunshine Ionizer.
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What is different about the Sunshine Ionizer?Our electrodes are made of a new custom made copper alloy designed for the best water treatment and which are two to ten times larger than other electrodes so they last longer, 3 to 5 years on most pools, so our replacement electrodes are a better value. Check out our electrode weights and compare. Many other ionizers use just copper which is not as effective as our new custom copper alloy electrodes. Beware of copper only ionizers with small round electrodes such as the Power Ionizer. Beware of high percentage silver electrodes over 2%. High concentrations of silver can cause staining of pool and spa surfaces. Our Sunshine Ionizer electrodes do not contain high levels of silver or other metals that can cause staining. All Pool Sunshine Ionizers come with a bottle of our Instant Ions to add to your pool at start-up so your pool is instantly ionized so you won't have to wait a few weeks for the ions to reach the proper level before your pool is ionized. Other ionizers use up to 50% of the electrodes in just the first few weeks to bring the ion level to the proper level.
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How do I become a dealer?To become a dealer, contact us with your company name, address, phone number, email, and website, and we will approve you as a dealer. If you are not already an established business, you will have to purchase and install at least 4 systems before we will approve you as one of our dealers.
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Do you offer volume discounts?Approved Pool and Spa Dealers can get 15% to 20% or more discounts on our products.
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Do you offer dealer territories?We do not give exclusive territories.
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Do you sell internationally?Sunshine Pool Products sales to many different countries! All large sales over $3,000 are only paid for via bank transfer. We currently do not ship internationally from our online store. We will ship world wide if you email us to place an order by sending an email for a quote to info@sunshinepool.com.
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Do you have any warranty limitations or exclusions?-Sunshine Pool Products, LLC warrants SUNSHINE IONIZER for life from date of purchase with the following limitations. Labor and parts are fully covered for one year. Parts are covered at 50% off of suggested retail for year two. Parts are covered at 20% off of suggested retail for all years after year two. For warranty service return SUNSHINE IONIZER with a copy of your sales receipt, transportation prepaid, to the dealer you purchased it from, if available, or to Sunshine Pool Products, LLC. Return shipping is free the first year for USA shipping only. -This warranty does not apply to damage resulting from tampering, accident, abuse, negligence, fire, flood, freezing, improper operation, maintenance, or storage. This warranty does not apply to normal wear to the ionizer electrodes, which are designed to erode over time. -The forgoing constitutes the entire liability of Sunshine Pool Products to the original purchaser of SUNSHINE IONIZER. Sunshine Pool Products makes no other warranty of any kind, whatsoever, expressed or implied. In no event will Sunshine Pool Products be liable to the owner for direct, indirect, incidental or consequential loss, damage or economic injury to any person or property arising out of or relating to the use of SUNSHINE IONIZER except as expressly set forth herein. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
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